Privacy Policy
Effective Date: May 21, 2025 | Last Updated: May 21, 2026
1. Introduction
Core Logic Retail Solutions, LLC ("Core Logic," "we," "us," or "our") is committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our point-of-sale (POS) software platform, related services, and this website (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.
2. Information We Collect
2.1 Information You Provide Directly
When you register for an account, purchase a subscription, or contact our support team, we may collect: • Full name, business name, and contact information (email address, phone number, mailing address) • Billing and payment information (processed securely through our third-party payment processors) • Business details such as tax identification numbers, store configurations, and inventory data • Communications you send to us, including support requests and feedback
2.2 Information Collected Automatically
When you use our Services, we may automatically collect: • Device information (IP address, browser type, operating system) • Usage data (pages visited, features used, session duration) • Log data and diagnostic information • Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information from payment processors, identity verification services, or other integration partners you authorize.
3. How We Use Your Information
We use the information we collect to: • Provide, operate, and maintain our Services • Process transactions and send related information • Respond to your comments, questions, and support requests • Send administrative information, updates, and security alerts • Improve and personalize your experience • Monitor and analyze usage trends and activity • Detect, prevent, and address technical issues or fraudulent activity • Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances: • Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processing, cloud hosting, analytics), bound by confidentiality agreements. • Legal Requirements: When required by law, court order, or governmental authority. • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users. • With Your Consent: In any other circumstance where you have provided explicit consent.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your account is terminated, we will delete or anonymize your data within a commercially reasonable period, except where retention is required for legal or regulatory compliance.
6. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the right to: • Access or obtain a copy of your personal information • Correct inaccurate or incomplete data • Request deletion of your personal information • Object to or restrict certain processing activities • Data portability where applicable To exercise these rights, please contact us at the information provided in Section 10.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing efforts. You may configure your browser to refuse cookies, though some features of the Services may not function properly as a result.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Core Logic Retail Solutions, LLC Email: support@corelogicusa.com Phone: 866-579-2673
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the revised policy on our website with an updated effective date. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.