Customer Support

We're Here
When You Need Us.

Submit a support ticket or reach out directly. Our U.S.-based team responds same business day.

Same Business Day Response
U.S.-Based Support Team
No Ticket Queues — Real Help

Submit a Support Ticket

Fill out the form below and we'll get back to you same business day.

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We respond to all tickets same business day.

Response Times

Support commitments by plan:

Plan
Response
Channels
Core Value
Same Business Day
Email
Core Pro
Same Business Day
Email & Chat
Core Pro Plus
Same Business Day
Email, Chat & Phone

Frequently Asked Questions

Find answers to common questions about Core Logic POS

Getting Started

Account & Billing

Technical Support

Core Logic Retail Solutions

Our Mission? To empower independent merchants with the world's most intuitive, integrated, and resilient point-of-sale ecosystem. At Core Logic, we build technology that stays out of the way, so business owners can focus on what matters most: their craft and their customers.

Product

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